Imprint
according to § 5 German TMG
Holofy Health GmbH
Kyllstr. 16
50678 Cologne
Germany
Contact: info [at] holofy.ai
Commercial register: HRB 114478
Register court: Local court Cologne
Represented by: Oliver Gassner
Sales tax identification number according to § 27a VAT law:
VAT-ID: DE361349998
For more information on EU dispute resolution: https://ec.europa.eu/consumers/odr/
TERMS AND CONDITIONS
WE DO NOT PROVIDE MEDICAL OR TELEMEDICINE SERVICES OR HEALTH ADVICE.
1. our services and the products we recommend are not intended to treat, cure or prevent any disease, and the information contained on this website or in any other promotional materials is not intended to replace individualized advice from your physician or to replace your relationship with your physician or other health care provider. You should always seek the advice of your physician before starting, stopping or changing any medically prescribed treatments or medications.
2. in our consultations and reports available on the website, we recommend an individualized basket of over-the-counter and non-medical products and services, such as nutritional supplements and self-tests, as well as dietary and lifestyle advice. Furthermore, we arrange suitable services of certified, as well as independent coaches and therapists. We do not provide or produce these services or products ourselves, but merely act as an intermediary. Responsible for effectiveness and safety remain the respective responsible persons. If you have a recurring or previously diagnosed medical condition, or if you are taking prescription medication, by purchasing the products and/or services offered on our platform, you agree to seek advice from your primary care physician before taking any new products and/or changing your diet and lifestyle.
3. if you experience an adverse reaction, stop taking our partners' products and seek medical advice immediately. Please inform us of any such adverse reaction so that we can conduct our investigation and help improve the product.
4. the products and claims made on or through the website about specific products have not been evaluated by the U.S. Food and Drug Administration or any of the U.K. or European medical or food safety authorities and are not approved for the diagnosis, treatment, cure or prevention of any disease.
5. the website is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the Website and linked websites, including information that may be provided on the Website directly or by linking to third party websites, are for informational purposes only. Please consult a physician or other health care professional regarding medical or health-related diagnoses or treatment options.
6. information provided on the Website and linked websites, including information regarding medical and health conditions, treatments and products, may be provided in summary form. Information on the Website, including product labels or packaging, should not be considered a substitute for the advice of a physician. The Website and linked websites do not recommend self-treatment of health issues.
YOU UNDERSTAND AND AGREE THAT THE SERVICE WE PROVIDE IS NOT A TELEMEDICINE SERVICE AND THAT THE ADVICE PROVIDED UNDER THE SERVICES IS PURELY ADVISORY IN NATURE AND IS NOT PROVIDED BY MEDICAL SPECIALISTS. ANY RECOMMENDATIONS MADE BY OUR AUTOMATED DIGITAL ASSISTANT OR OUR SPECIALIST IN REAL TIME ARE IN NO WAY A SUBSTITUTE FOR, NOR DO THEY CONSTITUTE, MEDICAL ADVICE.
7. the information on the website is not comprehensive and does not cover any disease, ailment, physical condition or its treatment. Consult your physician immediately if you have any health questions. Never ignore or delay medical advice based on information you have read on the Website or based on your consumption of any of our products or services.
8. links to or access from third party websites or resources does not constitute an endorsement of any information, products or services. We are not responsible for the content or performance of any third party website. Your use of any third party websites is at your own risk. Please remember to read the privacy policy of each website.
9. you should not use the information or services you obtain from us on the Site or otherwise to diagnose or treat any health problem or to prescribe any medication or other treatment. You should always consult your physician and read the information provided by the product manufacturer and product labels or packaging before using any medication, dietary supplement, herbal or homeopathic product, or before beginning any exercise or diet program or treatment for a health problem. Everyone is different and may react differently to different products.
10. you should ask your doctor about interactions between medications you are taking and dietary supplements, as well as about the risk of allergies or other effects of our products or services on your health. Comments made by employees or users of the Site in forums on the Site are solely their personal views expressed in their personal capacity and do not constitute assertions by us nor do they represent our positions or views. Product reviews by current or former employees or users of the Site are solely their personal views expressed in their personal capacity and are not intended as a substitute for appropriate medical care or advice from a physician.
11. Always check the product label or packaging before using any product. If there is any discrepancy, customers should refer to the information on the product label or packaging. Contact the manufacturer directly if you have questions about the information on the product label or packaging and recommended use.
12. Dietary supplements are intended to supplement the normal diet with nutrients or other vital substances that have a nutritional or physiological effect and are presented in the form of capsules, tablets, pastilles, powder sachets, liquid ampoules, liquids and powders or similar dosage forms for ingestion in measured quantities.
13. food supplements are not a substitute for a varied, balanced diet and a healthy lifestyle. In the recommended daily dose, dietary supplements have no side effects in healthy adults. However, we do not accept any liability for side effects or damage to health that may occur due to individual intolerances. Food supplements should always be stored out of reach of small children.
Privacy Policy
We are committed to creating meaningful interactions with you. This Privacy Policy describes how we collect, use, and share your information when you interact with us.
HOW WE USE YOUR DATA
Holofy’s Privacy Policy adheres to the GDPR Standards and Requirements as well as any relevant Federal Laws in Germany regarding Personal Data Protection. We process your data to customise your experience of our website, and to follow up on any information you have opted in or requested to receive about our company. We may share your personal information with our analytics, social media and advertising partners to facilitate communication on Holofy’s behalf. Holofy will never transfer any personal information to third parties for commercial purposes without your prior consent, except for the reasons provided in this Privacy Policy.
HOW WE COLLECT DATA
We collect information from you through our contact and waitlist signup forms, as well as through cookies that support the functionality and optimisation of our website. During workshops, events or any other activities hosted by us, we may collect your information to facilitate the administration of these events, or to follow up on any explicit requests for more information.
WHAT WE COLLECT
We collect a limited amount of non-sensitive data with your explicit consent:Email addresses (when you use our waitlist form or sign up to our newsletter)First nameLast nameLocationAnonymised website behaviour as you navigate our site, if you agreed to our use of cookies (see more information under “Third Parties” below)The processing of your personal information is in accordance with applicable data protection rules of the Federal Republic of Germany and the European Union.
WHERE WE STORE YOUR DATA
Your data will be processed and stored using the following secure third party applications:Google DriveSquarespace
THIRD PARTIES
In addition to our personal data storage applications, we are using the following third party providers to process anonymous information and analyse trends around website behaviour:Google AnalyticsFacebook PixelHotjarFor your convenience, we may embed content from other websites or post hyperlinks to other websites or social media networks. We are not responsible for the content of any linked sites except our own social media pages, and this Privacy Policy does not apply to the privacy practices of any companies that we do not own or control. We encourage you to seek out and read the data privacy policy of each site and social media network to understand how the data that is processed, collected, stored, used and protected.
CAN I OPT OUT?
You are always free to revoke your consent to share personal information with us.
When you opt out, you disable us from connecting with you or reaching out with new information about Holofy.
To opt out, please contact us:Holofy Health GmbH
Kyllstr. 16
50678 Köln
Deutschland
Email: info (at) holofy.ai
Website address: https://www.holofy.health/
To opt out of Google Analytics, you can disable cookies in your browser and install the Google Analytics Opt-out Add-on, or update your cookie settings on this website.
To find out more visit http://www.google.com/analytics/learn/privacy.html
You can opt out of Hotjar by updating your browser settings. To find out more visit https://www.hotjar.com/legal/policies/do-not-track/.
CHANGES
Please note that we may periodically modify, adapt or update this Privacy Policy to reflect operational, legal or regulatory changes.
QUESTIONS
If you have any questions, please reach out to us at info (at) holofy.ai, or using the address listed above.